Orders
Can I get samples and how do I order them?
Yes, samples are available. To request a sample or discuss your requirements, please, contact our sales team.
Do you have distributors and where?
Yes. We have an established distribution network, particularly across Europe. If your requirements are better suited to one of our distribution partners, our sales team will connect you with the right contact.
Do you keep bottles in stock?
Selected models from our bottle collection are available from stock. Availability may vary depending on the model, volume and quantity required. For current availability, please, contact our sales team.
What is the minimum order to produce a custom bottle?
The minimum order quantity for a custom bottle depends on the complexity and specifications of the project. For details regarding your project, please, contact our sales team.
What is your minimum order for decoration?
The minimum order quantity for decoration is 3,000 pieces. Specific requirements may depend on the selected decoration technique and project. For more information, please, contact our sales team.
What is your minimum order?
We primarily manufacture larger production runs. For smaller quantities, we can also connect you with a suitable partner from our distribution network. Minimum quantities depend on the product and your requirements. We are as flexible as possible. Please contact our sales team for more information.
Delivery
Where do you ship from? Are you also able to provide transport?
We ship from our production facilities in Hrastnik, Slovenia, and Paraćin, Serbia, with deliveries available worldwide. Upon request, we can also arrange transport and export customs documentation for your order. For more information, please contact our sales team.
Where do you ship?
We ship our products worldwide. We can also arrange export and customs services for international shipments. For details regarding delivery to your location, please, contact our sales team.
Who is liable to pay customs, duties, and tariffs?
Export customs services are usually arranged by Vaider Group, while import customs procedures are handled by the buyer. As requirements may vary depending on the destination and individual project, please contact our sales team for information specific to your order.
Products & Services
Can I also buy caps from you?
Yes. Vaider Group offers a full-service solution that goes beyond glass packaging. Depending on your project, we can provide support with bottle design, caps, decoration and packaging. You can find more information about our Design Studio [here].
Can you develop a custom bottle for me?
Yes. We can develop a custom bottle based on your requirements, whether you are starting with an initial idea or already have a sketch or technical concept. Our Design Studio can support you throughout the development process, including bottle design or redesign, prototyping, decoration, renderings and the selection of suitable accessories. For more information about developing your custom bottle, please contact our sales team.
Do you have coloured glass in your portfolio?
Our production is currently primarily focused on extra flint glass. For information about available options for your project, please contact our sales team.
How long does it take to develop a custom bottle?
The development and production timeline for a custom bottle depends on the complexity of the project and your specific requirements. For an estimated timeline for your project, please contact our sales team.
What bottle decoration techniques do you offer?
We offer a range of bottle decoration options. You can explore the available techniques [here]. For advice on the most suitable decoration for your bottle or project, please contact our sales team.
What volume of bespoke bottles can you provide?
Vaider Group can design and manufacture bespoke bottles in volumes ranging from 50 ml to 3 litres. For specific requirements, please contact our sales team.
Other
What certificates do you have?
You can find our current certificates and related information on our website. If you need a specific certificate or additional information, please contact us.
What if I can’t find answers to my questions here?
If you cannot find the information you need, please contact us at info@vaider.com. Our team will direct your message to the right person and provide the information you need.
For us, no project is too big and no detail too small.
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